Bitrix and GDPR – How to Implement Data Protection Correctly

Paul Streck

27. March 2024

Data protection is a central topic for every company – especially when handling customer and employee data. Many of our clients ask themselves the following questions:

• Which features does Bitrix24 offer with regard to the GDPR?
• Where do I find the relevant information?
• How do I conclude a data processing agreement?
• Which tools are available to me for anonymizing data?

In this article, we give you a clear overview and show how easily you can approach this topic in Bitrix24 – with a simple 3-point checklist.

Finding All GDPR Information in One Place

Bitrix provides all the important information on the subject of data protection directly on its official website. Here's how to find it:

• Visit the official Bitrix24 website.
• Scroll all the way down to the GDPR section.
• There you will find consolidated information on legal matters, data processing agreements and technical measures.

Concluding the Data Processing Agreement Digitally

A data processing agreement (DPA) is mandatory under the GDPR whenever personal data is processed. Bitrix24 makes it easy for administrators:

• Log in to your Bitrix24 system as an admin.
• Go to the Settings → GDPR section.
• There you can fill in the necessary fields directly.
• You will find the agreement under the "Show more" link – where it can easily be downloaded and saved.

Anonymizing Data – Simply via Apps

The GDPR sets clear requirements for when personal data must be deleted or anonymized – for example, after retention periods have expired or at the request of the data subjects.

Bitrix24 provides two useful applications for this purpose:

• You will find them directly in the GDPR section of the settings.
• You can install the tools via the Bitrix24 Marketplace and test them without any hassle.
• This allows you, for example, to anonymize user profiles or have data automatically removed after a certain period.

Conclusion: GDPR in Bitrix24 – Easily Implemented

With these three simple steps, you keep the topic of data protection in Bitrix24 under control. Bitrix provides the necessary information and tools – you just need to know where to find them.

❗ Tip: Stay up to date regularly, because data protection topics evolve over time as well.

📩 If you have any questions, we are happy to support you – or you can contact Bitrix24 support directly.