Link CRM elements quickly

crm

crm

05/21/2026

Complexity
Development and implementation10–16 hours
Costfrom €450 (one-time)

Problem

When working in the CRM, other elements often need to be mentioned in a comment. Currently this is done manually and leads to:

  • Time expenditure through copying links.
  • Interruption of the workflow.
  • Errors caused by incorrect links or labels.

Solution

We extend the comment function in the timeline area. How it works:

  • New "Mention CRM" function in the comment.
  • Fast search for CRM elements.
  • Automatic insertion as a clickable link.
  • Display with the original name of the element.

Output

  • 3–5 seconds instead of 30–60 seconds of effort.
  • Fewer errors in links.
  • Faster communication within the team.
  • Clearly structured comments in the CRM.

Requirements

  1. Bitrix24 On-Premise (from version 22.0+).
  2. Administrator rights.
  3. Access to CRM elements.

Ready to discuss your project?

Talk to our team - free and without obligation. We analyze your situation and show you what's possible.

More practical examples

Discover more WAM IT solutions with which you can specifically extend your Bitrix24 and better adapt it to your processes.