Mail 2 CRM

crm

crm

03/12/2026

Complexity
Development and implementation14–22 hours
Costfrom €550 (one-time)

Problem

In the standard Bitrix24 webmail, linking emails to CRM elements is limited.

This leads to:

  • Only simple assignment via fixed rules is possible.
  • No flexible linking to existing elements.
  • Manual searching required.
  • Errors caused by incorrect assignment.

This results in lost contacts and extra effort.

Solution

The "Mail 2 CRM" module extends the webmail functionality.

Features:

  • Buttons for direct linking to:
    • Lead.
    • Deal.
    • Contact.
    • Company.
    • Smart process.
  • Task.
  • Fast element search.
  • Linking directly in the timeline.
  • Multiple links possible.
  • Full integration without limitations

Output

  • Fast and precise assignment of emails.
  • Full context in the CRM.
  • 50–80% time savings.
  • Fewer errors and duplicates.
  • Better collaboration.

Requirements

  1. Bitrix24 On-Premise (from version 22.0+).
  2. Connected mailbox.
  3. Administrator rights.
  4. Access to a CRM element.

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